Return Policy
All Aseir Custom Product Sales Are Final!
Aseir Custom makes some of the most innovative and revolutionary peptide based cosmeceuticals in the world.
Our peptide based products are backed by multiple clinical studies going back two decades. Each product is custom formulated to deliver maximum results for the end user.
Due to the nature of our custom formulated products, all sales are final.
Please understand returns are only possible if damage occurs in shipping.
If your product is damaged upon receipt of your package, please email us at support@aseircustom.com so we can send you a replacement product immediately.
Shipping Return Process
If your item was damaged during shipment, please email support@aseircustom.com for immediate assistance. Our Customer Support team is available to communicate with you from 9AM to 5PM PST Monday through Friday.
Your replacement product will be processed immediately and shipped within 3 - 5 business days.
Contact Us
If you have any questions regarding your shipped product, please contact us at support@aseircustom.com
We’re available to talk to you 9am - 5pm PST, Monday though Friday
Disputes and Chargebacks
By making a purchase on our website you agree to not file a charge back within 30 business days of your purchase.
You agree to send an email to support@aseircustom.com to resolve any payment, dispute or product issues you encounter.
You agree to be liable for business losses and attorney’s fees due to charge backs or disputes made by you within 30 business days of your purchase.
If your order fails to arrive and you have evidence you’ve reached us via our support@aseircustom.com email within 30 business days of your initial purchase, you may file a charge back with no liability.