Frequently Asked Questions

Don’t see the answer to your question below, or need to get in touch with our support team?

Visit our contact page for ways to connect.

The Science of Anti-Aging

Everything we do is based on tested, proven science. That’s why our customers trust us to deliver real results - and they continue to order from us. Click here to read more about the science behind our anti-aging products.

Shipping & Returns

Yes, we ship to the UK & EU. To get your order to you, we've partnered with Passport Shipping and they will be the Seller for all orders to the UK for orders under £135 and orders to the EU for orders €150 and Under.

We process orders within 1-2 business days. You’ll receive tracking information once your order is processed. Our shipping partners can get deliveries to most of the United States within 3-5 business days.

Aseir Custom makes some of the most innovative and revolutionary peptide based cosmeceuticals in the world. 

Our peptide based products are backed by multiple clinical studies going back two decades. 
Each product is custom formulated to deliver maximum results for the end user. 

Due to the custom formulated nature of all Aseir products, all sales are final

Please understand returns are only possible if damage occurs in shipping. 

If your product is damaged upon receipt of your package, please email us at support@aseircustom.com so we can send you a replacement product immediately.

Payments and Processing

On the checkout page you’ll see a box to enter your promo code before entering the rest of your payment details.

You should NEVER be caught without your secret weapon in the fight against aging. That’s why we offer a subscription program that ensures you always have one of our holy grail anti-aging serums within reach - plus you’ll unlock 15% off the regular cost.

We don’t just let you age on your terms. You also get to pay how you want with Apple Pay, Google Pay, Shop Pay, American Express, Visa, Matercard, Diners Club, Discover, Elo or JCB.

Business Partnerships

We value the personal relationship we have with all of our current and potential customers. If you’re interested in establishing a larger potential business relationship as a wholesale clinical partner or as an international distributor in a country where we are currently not for sale, email jay@aseircustom.com.

If you’d like to become a member of Aseir Nation and earn up to a 15% affiliate commission, click here and fill out the form. Your affiliate application will be reviewed by our recruitment team. If our recruitment team determines that you are a good fit for the Aseir Custom brand, your application will be approved and your account will be activated.