Shipping & Returns

Shipping Policy

Please allow 1-2 business days for new orders to be processed and shipped out.

Please allow 7-10 days for domestic shipping through Federal Express 2 Day Flat Rate Shipping and up to 3 weeks for International orders through Federal Express Priority International Shipping. 

Orders are not processed or shipped on Saturdays or Sundays. We do not ship to P.O. Boxes at this time.


Shipping Available: Domestic and International through Fed Ex (Domestic & International)

Domestic Shipping: 7-10 Days.

International Shipping: 3 Weeks or Less.

Handling Time: 1-2 Business Days.

No P.O. Boxes.

For any questions, please contact us anytime during regular office hours of Monday-Friday, 9am-5pm PST

Refund Policy

Aseir Custom is covered by a 30-Day Money Back Guarantee. If within 30 days of your order you find the product not as intended, you can email: and we will send you detailed instructions on how to return the product.

The exceptions to our 30 day money back guarantee is physical damage of the product caused by you or if the product has been used by more than 10%. 

If any of our products have been damaged, used, crushed, broken or immersed in water, it will not be eligible for return or replacement. 

Just send back your product, and we will replace it with a new one, with free shipping.

Please note: After 30 days from your initial purchase date, all sales are final.

Return Address:

M&M Quality Solutions

10960 N Congress Ave

Kansas City, MO 64153

If your item was damaged during shipment, please email for immediate assistance.

Our customer service is available M-F from 7am-5pm PST via email: